Contact Us

Have a question? Need an answer? Want to provide feedback? We’re here to help! Your questions are important to us. If you haven’t found the answers to your questions on our website, please feel free to contact us.

Product Orders

For placing an order with a Field Service Representative or to ask questions regarding member status, or member applications. Please have your Member ID or your order number available.

Phone – English: 1-800-263-6674
Phone – French: 1-800-263-9145
Fax: 1-800-281-4160
English Hours: Monday through Friday, 8:00 a.m. to 10:00 p.m. ET
Saturday 10:00 a.m. to 7:00 p.m. ET
French Hours: Monday through Friday, 8:00 a.m. to 4:00 p.m. ET

Shaklee Field Support

For questions regarding title/rank, pricing, appointments, volume grace months, forms, processes, the P&R, promotions, incentives, changes to accounts, Personal Web Sites, MyShaklee.com, e-mail, or passwords.

Phone: 1-888-5-SHAKLE (1-888-574-2553)
Fax: 1-800-281-4160
E-mail: canada@shaklee.com
English Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. ET
French Hours: Monday through Friday, 8:00 a.m. to 4:00 p.m. ET

Product Technical Support

For questions about Shaklee products and ingredients from our Healthy Nutrition, Healthy Weight, Healthy Beauty, and Healthy Home (including Get Clean® Water) lines. All requests for information must be in writing.

E-mail: canada@shaklee.com
Mail:
Shaklee Canada Technical Support
3100 Harvester Road, Unit 7
Burlington, ON L7N 3W8

Media Relations

For media relations, media inquiries, news release information, and press kits.

Shaklee Canada Home Office

3100 Harvester Road, Unit 7
Burlington, ON L7N 3W8

Phone: 905-681-1422
Fax: 1-800-281-4160
E-mail: canada@shaklee.com